Sample KB Article

Make sure it is dry...

This article only demonstrates what can be shared on your website through Tradepoint.  Your Tradepoint web presence is directly linked to the knowledge base and every other area of the software therefore web management becomes extremely simple.  Simply specify the web security scheme for each article and synchronize and any article can automatically added directly to your website.

Additional features within the Knowledge Base include:

• Security Settings for internal or external use
• Link to other related KB articles
• The ability to add downloadable documents to a KB article
• Search Engine friendly
• Link to Products option
• Support for text based and graphical templates for KB articles.